Bug 216236

Summary:	Safari sometimes doesn't send basic authentication header.
Product:	WebKit	Reporter:	gunji <gunji>
Component:	Page Loading	Assignee:	Nobody <webkit-unassigned>
Status:	NEW ---
Severity:	Normal	CC:	achristensen, ap, beidson, webkit-bug-importer, youennf
Priority:	P2	Keywords:	InRadar
Version:	Safari 13
Hardware:	iPhone / iPad
OS:	Other

Description gunji 2020-09-06 23:43:41 PDT

OS：iPad OS 13.5.1


I have a web site that needs login and Apache Basic Authentication.
One time enter basic authentication and login, the client can browse a web site.
But safari sometimes doesn't send a Basic Authentication Header.
It occurs, the client is required basic authentication with username and password repeatedly.

With other browsers or other desktops OS, this problem doesn't occur.

This problem occurs sometimes.
But, I'm sorry, I can't reproduce the problem.

Could you help me?
Thanks.

Comment 1 Alexey Proskuryakov 2020-09-08 09:56:31 PDT

Please have a sysdiagnose collected immediately after reproducing the issue, file feedback via https://feedbackassistant.apple.com, and post the feedback ID here.

Comment 2 Alexey Proskuryakov 2020-09-08 09:57:27 PDT

Please find the instructions for collecting a sysdiagnose here: https://developer.apple.com/services-account/download?path=/iOS/iOS_Logs/sysdiagnose_Logging_Instructions.pdf

Comment 3 Alex Christensen 2020-09-08 11:46:16 PDT

Even better would be a link to the website and test credentials.

Comment 4 gunji 2020-09-08 19:59:09 PDT

I'm sorry, the website is private, I can't introduce the link.

I didn't know a sysdiagnose.
I try to collect a sysdiagnose.
Thank you!

Comment 5 gunji 2020-09-08 23:29:27 PDT

(In reply to Alexey Proskuryakov from comment #1)
> Please have a sysdiagnose collected immediately after reproducing the issue,
> file feedback via https://feedbackassistant.apple.com, and post the feedback
> ID here.

I send a sysdiagnose via https://feedbackassistant.apple.com.
feedback ID: 8656818

Please confirm that.
Thank you for your help.

Comment 6 Alexey Proskuryakov 2020-09-09 09:59:57 PDT

rdar://68553034

Thank you! As Alex implied, it may be difficult or even impossible to figure this out even with a sysdiagnose, so please feel encouraged to add any other information that you discover, either here or in Feedback Assistant.

Comment 7 gunji 2020-09-09 19:58:53 PDT

Thank you for your replay.
I can't find any other information right away, but, I will try to discover any other information.

Please close this ticket, if you need it.
If I get new information, I contact here or Feedback Assistant again.

Comment 8 Alex Christensen 2020-09-10 11:14:56 PDT

Even if the website is private, making a public website that is similar enough to reproduce the bug would allow us to see what is going on.